29 Sep 2020 | Posted In Bob's Blog (MALG updates)
Hello to all our MALG members and contacts. Believe it or not, the MALG Virtual Summit will be taking place one month today via Zoom! When we first decided to postpone the physical conference until March 2021 and hold a virtual event in its place, 29 October seemed a very long time away but it is approaching quickly and places are limited so we would urge you to book as soon as possible to avoid disappointment.

The half day session (9am-12.15pm) will feature a keynote presentation, breakout sessions and a panel debate based on the theme of innovating to meet increasing demand as a result of the Coronavirus pandemic. As always with MALG events, there will be the opportunity for open discussion and networking in a non-judgemental environment.

Thank you to our headline sponsor Intrum and other sponsors Lester Aldridge, CDER Group, Lantern, Dukes Bailiffs, and Computershare.

Keep reading to reveal the full programme and details of how to book…
MALG Virtual Summit 2020 programme

09.00: Introduction/Housekeeping/IT Overview

09.10: Chair’s Opening Remarks

09.20: Keynote

The Shift to a Digital Economy: Anton Ruddenklau, Head of Digital & Innovation, Financial Services,  KPMG

Anton’s presentation will help delegates understand more about the impact of Covid-19 on all of our lives in a faster shift to a Digital Economy from a global perspective. He will look at a number of factors in this acceleration including payments, CBDC, data, Fintech and Cloud. 

09.45: Breakout Sessions (choose one)

  1. Breathing Space Update: The Insolvency Service project team will present a progress update on the implementation of statutory breathing space, supported by policy colleagues from HM Treasury.
  2. National Money Adviser Network: An update on simplifying creditor referral routes into debt advice from representatives from Money and Pensions Service, Money Advice Trust, and Sunderland City Council, who were involved in the pilot of the Money Adviser Network. The session will cover creditor representatives using the new referral mechanism, key findings from phase 1 of the pilot, and developments planned for Phase 2 and beyond.
  3. Deficit Budgets: Evidence from 3C’s shows increasing number of clients are presenting with deficit budgets, means they cannot even afford essential expenditure and priority debt repayments. This session, moderated by Anna Hall of Citizens Advice, will delve into the impact of deficit budgets in relation to the client, the advice journey and also how creditors could better support this cohort of customers.

10.15: Networking / Comfort Break

10.25: Panel Debate

A gradual trickle or a sudden torrent – how will the expected increase in demand for debt advice play out?

With the number of people in need of debt advice expected to increase by over 60% in the next 18 months (Money and Pensions Service) as a result of Covid-19, how do we expect this to play out in terms of people identifying as needing help, there being sufficient availability and what are the challenges and opportunities this presents? Chaired by Craig Simmons of Money and Pensions Service and bringing together representatives from the debt advice and creditor sectors, including Jane Tully of Money Advice Trust and Chris Leslie of the Credit Services Association, this panel session will discuss a range of topics.

11.25: Networking / Comfort Break

11.35: Breakout Sessions (choose one)

  1. Focusing on adviser wellbeing: Earlier this year, Money Advice Scotland published research that revealed worryingly low levels of wellbeing within the advice sector. This session will present its findings, as well as introducing Money Advice Scotland’s new adviser wellbeing project.
  1. Building Financial Resilience to get ahead of the curve: Over 20 million of us don’t have the necessary skills to effectively manage our money and 11.5 million of us have less than £100 in savings. With predictions of widespread unemployment and an expected tsunami of people needing debt advice and support during the coming months and years, this session with Sarah Lambert of Policy in Practice will explore innovative new financial capability tools and approaches.
  1. Priority Debts – Are things about to change?: This session will tackle various questions including ‘Are Government/Local Authority practices really changing?’, ‘Should people go to jail for Government, Local Authority or TV Licence Debts?’, ‘If Priority debts weren’t priority debts how would they affect funding/local services?’

12.05: Chair’s Closing Remarks

Book your place online now! https://malg.org.uk/meetings/malg-virtual-summit-2020/
Other upcoming events

Although the future is still looking uncertain for face-to-face events, we’re pressing ahead with plans for the MALG Conference 2021 on 25 March. Visit www.malg.org.uk/conference for more info on sponsorship and exhibition packages, and to book delegate places. If the conference is postponed or cancelled, your place will be fully transferable or refundable.

Following the success of our virtual events throughout lockdown (including our MALG Members Friday Forum which is still going strong), we were asked to support with the delivery of an external organisation’s event, which was a big success. If this is a service that we could help your organisation with, please email us on info@malg.org.uk
MALG Regional Meetings update

Most MALG regional group meetings are now being held via Zoom and have been very well attended. Remember, if you are a National Business Member, you have access to some or all of the regional groups so please take advantage of this membership benefit.

Dates for upcoming regional meetings can be found at www.malg.org.uk/events and these listings will be updated as and when we know whether they are being postponed or held via Zoom.

If you aren’t currently being invited to regional meetings and think you should be/want to be, please contact the relevant regional secretary:

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