20 Nov 2023 | Posted In Bob's Blog (MALG updates)

Hello again to all our Members and Associates!

Well, what a month it’s been so far – but there’s still plenty more to come! Read on for all the latest from us…

Members: Please check that all your relevant colleagues are subscribed to our mailing list here to ensure they are GDPR compliant and receive the right updates and invitations.


Priority v Poverty – A Summit to Explore Priority Debt Management and Resolution

Join MALG, the Civil Enforcement Association (CIVEA) and Ascendant Solutions in Leeds on 29 November 2023 for the Priority vs. Poverty Summit – an event to explore priority debt management and resolution. Please book your place by this Friday (24 November).

With priority debt, such as mortgages, rent, council tax arrears and utility bills creating the highest levels of problem debt, the full-day summit will bring together representatives from the mortgage lenders, housing, utilities, enforcement and debt advice sectors to discuss responsible debt resolution.

Speakers confirmed so far include: Catherine Rutter, Group Customer Inclusion Director – Lloyds Banking Group; Mark Fearn, Program Lead – Walsall Council; Steven Donovan, TCF and Customer Vulnerability Lead – Ovo Energy; Gareth McNab, Director of External Affairs – Christians Against Poverty; Stuart Daniels, Financial Services Director – Freemans Grattan Holdings; Maria Moriarty, Head of Resident Engagement and Corporate Experience – Network Homes; Darren Smith, Financial Resilience Transformation Lead – Barnet Council; Charlotte Crane, Operations Manager Income – Southwark Council; Muna Yassin, CEO – Rooted Finance; Dianne Challis, Welfare Advice Team Leader – Sovereign Network Group.

View the programme and book your place!

MALG Conference 2023 feedback – please complete the survey!

The dust has now settled following MALG Conference 2023 and we would like to say another huge thank you to all the speakers, sponsors, exhibitors, team members and more than 220 delegates who made it such a successful and memorable day!

We have been blown away by all the feedback we’ve received verbally, on LinkedIn/X, and via email, especially regarding the diversity of and interest in the topics and speakers. If you haven’t already please CLICK HERE to complete this very brief evaluation survey. Your feedback is vital to the future development of our events.

Missed it? You really missed out! Search #malgconf2023 on LinkedIn to catch up on all the action from the day!

It seems we have a very hard act to follow but, as you will have come to expect from us, the wheels are already in motion for MALG Conference 2024 so keep your eyes peeled for more information!


MALG Members Friday Forum to continue in 2024!

On 17 November, we celebrated the 100th MALG Friday Forum! When we launched it in response to the pandemic in March 2020, we had no idea it would still be going strong more than three years later, with an average of 60 people now attending – and getting value from – each session.

As we approach the end of another year, we are very pleased to announce that, thanks to extended sponsorship from PRA Group, it will continue on a fortnightly basis throughout 2024. More information including the new password for 2024 will be shared with Members in due course.

In the meantime, we have two sessions left in 2023: Join us on 1 December when we will be making a special announcement for Friday Forum attendees, and 15 December when we look forward to welcoming Members wearing compulsory Christmas jumpers as has become our annual tradition!

Whether you’re a regular, have attended before, a National or Regional Member who’s yet to take advantage of this hugely popular member benefit, we would be delighted to welcome you on screen for an hour of informal, open – and usually lively! – discussions and debates on the latest issues facing those across the debt landscape. These discussions often result in tangible solutions and collaborative opportunities so don’t miss out.

If you want to share or discuss any particularly pressing topics, you can either join the forum and raise your virtual hand, or please email us on info@malg.org.uk in advance and we can arrange for you to introduce your topic to the room yourself.

Full details, including joining instructions and future dates, can be found HERE.


New Members

Welcome to our newest MALG Members demonstrating their commitment to ‘working together to improve the lives of people in debt’: Debt Advice Foundation, Plain Numbers, Money Advice Scotland, PennySmart CIC, Renfrewshire Council and The Trussell Trust.

If you are not already a Member, why not start taking advantage of the full range of benefits? Need to make the business case for joining or renewing? Email info@malg.org.uk and we will do whatever we can to help. If there are any organisations or sectors you would like to see as MALG Members, let us know and we will look to engage with them.


MALG Regional Meetings update

Remember, if you are a National Member, you have access to all of our Regional Group Meetings. Please ensure you email us with your regional preferences should you wish to amend any regions specified on your original application and take full advantage of this membership benefit.

Upcoming Regional Meetings include MALG Midlands’ face-to-face Meeting in Nottingham on 23 November and MALG North East & Yorkshire’s face-to-face Meeting in Newcastle on 7 December. 2024 Regional Meeting dates will be released soon and you can find full details here.

We are always happy to welcome input from our Members: Please use the form here to suggest topics, speakers and locations for future MALG Meetings .

If you are currently not receiving regular invites to Regional Meetings and think you should be or want to be, please contact info@malg.org.uk to ensure you are on the mailing list for the relevant regions. Should you wish to contact a particular regional secretary, please use the following addresses: