15 Aug 2023 | Posted In Bob's Blog (MALG updates)

Hello again to all our Members and Associates!It may not feel like August weather-wise here in the UK but before we know it it’ll be September and the start of conference season. Before that time comes, we have a few things to update you on…


MALG Member Engagement Survey results

Thank you to everyone who completed the 2023 Member Engagement Survey. The feedback and insight gathered is invaluable and will be used to develop MALG’s Membership services even further. We’ve summarised what you told us we do well and what we could improve on here.

One of the questions in the survey asked who was aware of the fact that you can request speakers and topics for National and Regional Members Meetings. For those of you who weren’t aware and are eager to share your requests, please complete the form on our website here.

Creditor email addresses for money advisers

Something else on our website which you may not be aware of is the Creditor Email Address List we created for debt and money advisers during the pandemic and is still being regularly updated in response to requests posted on it. Recent calls for help have come from Sidcup Debt Advice who have been unable to obtain an email address from Lloyds Bank and Pennysmart CIC who have had no success with the current email address listed for Nationwide Building Society. If you are able to help or have your own request, please comment on or feel free to utilise the directory here.


MALG Conference 2023 – less than three months away!

With less than three months to go until the MALG Conference 2023 at Birmingham Repertory Theatre on Thursday 9 November, we are looking forward to revealing the full programme and line up of fantastic speakers soon. In the meantime, delegate places can be booked online at the same lower ‘cost of living crisis’ prices set for 2022.The topics we’ll be discussing under the overarching theme of ‘The new demographics of debt’ include:

  • Gen Z Money Management & Debt
  • Adviser-Creditor Communication
  • Rising Council Tax across the Nations & Generations
  • Inequality and the Link Between Financial, Physical & Mental Health
  • Income Maximisation and the Cost of Living on the Breadline
  • The Ageing Population: Debt Amongst Older Generations
  • The Neuroscience of Debt: How Different Generations Approach Money Management
  • AI and the Future of Debt Advice

Huge thanks to Intrum for signing up as Headline Sponsor for the 5th year running and to CDER Group, Dukes Bailiffs, PRA Group and Lester Aldridge for their continued support as sponsors. Session Sponsorship Packages are also available and we are pleased to announce that Acquired.com and Angel Advance have both agreed to Sponsor sessions. If you are interested in sponsoring a session, please email bob.winnington@malg.org.uk for availability. Please note the Exhibition stands are now SOLD OUT. See all our sponsors & exhibitors here).

Find out more and book your place!

MALG AGM & National Members Meeting

Thank you to the MALG National Members who joined us at No.6 Alie Street for the MALG National Members Meeting on Thursday 13 July 2023. We were very grateful for the time our speakers put into their presentations and we would like to express huge thanks to Mohammed Chaudhri of Experian, Isobel Crosse of TDX Group, Gareth McNab of Christians Against Poverty, Kate Morris of Deloitte Digital and Nicola Cornwell of RNIB. The presentations were extremely engaging and thought provoking and were well received by our members, going by the lively Q&A sessions.Slides and papers from the day are now exclusively available to MALG National Members using the link and password sent out. Should you have any questions, please email us on info@malg.org.uk.The next MALG National Members Meeting is on 21 September 2023 via Zoom. The agenda will be released and invitation sent at the beginning of September.


MALG Members Friday Forum

Whether you’re a regular, have attended before, a National or Regional Member who’s yet to take advantage of this hugely popular member benefit, we would be delighted to welcome you on screen for an hour of informal, open – and usually lively! – discussions and debates on the latest issues facing those across the debt landscape. These discussions often result in tangible solutions and collaborative opportunities so don’t miss out.If you want to share or discuss any particularly pressing topics, you can either join the forum and raise your virtual hand, or please email us on info@malg.org.uk in advance and we can arrange for you to introduce your topic to the room yourself.Full details, including joining instructions and future dates, can be found here.


New Members

Since the last ‘Bob’s Blog’ we’ve secured a raft of new MALG Members with several more in the pipeline. These organisations represent just how diverse our membership now is from universities and housing associations to software and regional advice providers, all demonstrating their commitment to ‘working together to improve the lives of people in debt’. We have decided to hold membership fees for a third consecutive year to ensure that we offer the best possible value for money so if you are not already a Member, why not start taking advantage of the full range of benefits? Need to make the business case for joining or renewing? Email info@malg.org.uk and we will do whatever we can to help.If there are any organisations or sectors you would like to see as MALG Members, let us know and we will look to engage with them.


MALG Regional Meetings update

Remember, if you are a National Member, you have access to all of our Regional Group Meetings. Please ensure you email us with your preferences should you wish to amend any regions specified on your original application and take full advantage of this membership benefit.Details of all upcoming Regional Meetings can be found here. You can also suggest topics and speakers for them using the form here.If you are currently not receiving regular invites to regional meetings and think you should be or want to be, please contact info@malg.org.uk to ensure you are on the mailing list for the relevant regions. Should you wish to contact a particular regional secretary, please use the following addresses: