MONEY ADVICE LIAISON GROUP
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May 2024

  • MALG Members Friday Forum

    31 May 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

June 2024

  • MALG South West Regional Members Meeting – June 2024

    11 Jun 2024

    Location

    Computershare - The Pavilions, Bridgwater Road, Bristol, BS13 8AE

    The MALG South West Regional Members Meeting is a face to face meeting being held on Tuesday 11 June, 2024 and we thank our members at Computershare for agreeing to sponsor this event at their premises at The Pavilions, Bridgwater Road, Bristol, BS13 8AE.

    The theme of the meeting will be Debt Management: Preventable Measures and Support and all members will be receive invitations shortly to register their place for the event.

    AGENDA

    • 9.30 – 10.00                  Arrival, Registration & Networking
    • 10.00 – 10.15                 Welcome to all guests – Bob Winnington, CEO – MALG
    • 10.15 – 10.30                 Computershare Welcome – Sara Harris, Business Development – Computershare
    • 10.30 – 11.00                 Navigating Debt: Empowering the Next GenerationSamuel Oliver-Jones, Relationship Manager – StepChange Debt Charity
    • 11.00 – 11.10                 Group Q&A
    • 11.10 – 11.20                 Comfort Break
    • 11.20 – 12.20                Unlocking the Power of Empathy & Compassion in Debt Management Teams – Rebecca Holiday, Co-Founder & Consultant & Leonie Williams, Co-Founder & Director – Customer Service Solutions
    • 12.20 – 13.05               Networking Lunch
    • 13.05 – 13.35               Financial Wellbeing for the First Digitally Native Generation – Paul Fox MBA, Regional Manager South West – Money and Pensions Service
    • 13.35 – 13.45               Group Q&A
    • 13.45 – 13.55               Comfort Break
    • 13.55 – 14.25               Helping Organisations to Re-Engage & Support their Disengaged Customers Struggling in Debt – Jonathan Shaw, Partnerships Manager – ReachOut
    • 14.25 – 14.35               Group Q&A
    • 14.35 – 14.45               MALG National Update – Bob Winnington, CEO – MALG
    • 14.45 – 15.00               Summary, AOB & Close
  • MALG Members Friday Forum

    14 Jun 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

  • MALG North West Regional Members Meeting – June 2024

    26 Jun 2024

    11:00 to 13.00

    Location

    Zoom

    The MALG North West Regional Members Meeting is being held virtually on Wednesday 26 June, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.

    Agenda to follow…

  • MALG Members Friday Forum

    28 Jun 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

July 2024

  • MALG Midlands Regional Members Meeting – July 2024

    03 Jul 2024

    Location

    Venue to be confirmed

    The MALG Midlands Regional Members Meeting is being held face to face on Wednesday 3 July, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.

    Agenda to follow…

  • MALG National Members AGM Meeting – July 2024

    11 Jul 2024

    Location

    No.6 Alie Street, London E1 8QT

    The MALG National Members Meeting & AGM Meeting is being held Face to Face at No.6 Alie Street, London E1 8QT on Thursday 11 July, 2024. Invitations will be sent to all members, and AGM papers will be distributed to those members with voting rights nearer the date, to register their place for the event.

    Agenda to follow…

  • MALG Members Friday Forum

    12 Jul 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

  • MALG East Anglia Regional Members Meeting – July 2024

    25 Jul 2024

    Location

    Venue TBC

    The MALG East Anglia Regional Members Meeting is scheduled to take place face to face on Thursday 25 July, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.

    Venue and Agenda to follow…

  • MALG Members Friday Forum

    26 Jul 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

August 2024

  • MALG Scotland Regional Members Meeting – August 2024

    07 Aug 2024

    Location

    Zoom

    The MALG Scotland Regional Members Meeting is scheduled to take place virtually on Wednesday 7 August, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.

    Agenda to follow…

  • MALG Members Friday Forum

    09 Aug 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

  • MALG Members Friday Forum

    23 Aug 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

September 2024

  • MALG Members Friday Forum

    06 Sep 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

  • MALG North East & Yorkshire Regional Members Meeting – September 2024

    12 Sep 2024

    Location

    Zoom

    The MALG North East & Yorkshire Regional Members Meeting is being held virtually on Thursday 12 September, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.

    Agenda to follow…

  • MALG Members Friday Forum

    20 Sep 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

  • MALG National Members Meeting – September 2024

    26 Sep 2024

    Location

    Zoom

    The MALG National Members Meeting is being held virtually on Thursday 26 September, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.

    Agenda to follow…

October 2024

  • MALG Members Friday Forum

    04 Oct 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

  • MALG North West Regional Members Meeting – October 2024

    15 Oct 2024

    11:00 to 13.00

    Location

    Zoom

    The MALG North West Regional Members Meeting is being held virtually on Tuesday 15 October, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.

    Agenda to follow…

  • MALG Members Friday Forum

    18 Oct 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.