MALG Conference 2026 Programme
Nobody Left Behind: Driving Systemic Change for People in Debt
Also see the Speakers, Session Synopses and Sponsors & Exhibitors or go back to the main Conference page.
| Great Hall | Concert Room | Mandela Suite | |
|---|---|---|---|
| 09.00 - 09.45 | Registration, Networking, and Exhibition | ||
| 09.45 - 10.00 | Welcome and Intro from MALG CEO Peg Alexander | ||
| 10.00 - 10.30 | Keynote Presentation The Power of Place: Culture as a Catalyst for Systemic Change Claire McColgan CBE, Liverpool City Council Sponsored by: Bristow and Sutor | ||
| 10.30 - 11.00 | Regulatory 'Fireside Chat' with Alison Walters, Financial Conduct Authority Sponsored by: NatWest | ||
| 11.00 - 11.30 | Networking and Exhibition Break | ||
| 11.30 - 12.30 | Breakout 1a) From Confusion to Crisis: Tackling Miscommunication to Prevent Consumer Harm Chair: Owen Brace, Financial Ombudsman Service Panellists: Euan Saunders, StepChange Debt Charity Katie Orme, Octopus Energy Leon Ward, incoming CEO of Tax Aid Daniel Calcott, The Digital DRA Amy Collins, Rundles | Breakout 1b) The Future of Credit Information: Better Data for Better Life Chances Chair: Mick McAteer, Registry Trust Panellists: Catherine Routh, Credit Information Governance Body Clint Hook, Experian Genevieve Richardson, StepChange Debt Charity Sponsored by: Experian |
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| 12.35 - 13.30 | When Difference Costs More: Tackling the Structural Premium on Marginalised Groups Chair: Francis McGee, MALG Board Panellists: Muna Yassin, Rooted Finance Graham Whitham, Resolve Poverty Rebecca Deegan, Fair by Design Dr Emma Williamson, aneemo | ||
| 13.30 - 14.30 | Lunch, Networking and Exhibition | ||
| 14.30 - 15.30 | Breakout 2a) Regulation Reset: Creating a Credit Market that Works for All Chair: Jason Wassell, Consumer Credit Trade Association Panellists: Dr Anita Lifen Zhao, Swansea University Matt Bland, All Together Money Will Atkinson, Finance & Leasing Association Anna Roughley, UK FInance | Breakout 2b) MALG Members Friday Forum LIVE With no formal agenda or speakers, the floor will be open for group discussion, challenging questions, and joint solutions. ‘Raise your hand’, don’t ‘go on mute’ and get ‘in the chat’ in this interactive session! Sponsored by: PRA Group |
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| 15.30 - 15.45 | Comfort and Exhibition Break | ||
| 15.45 - 16.45 | Using AI & Tech to Widen Access to Debt Advice for the Most Excluded Groups Chair: Mark Pearce, WyserAI Panellists: Matt Dronfield, Toynbee Hall Rebecca Lamb, Money Wellness Reg Cobb, Action Deafness (DeafPlus) Tara Jussa, Liverpool City Region Combined Authority Sponsored by: WyserAI | ||
| 16.45 | Closing Remarks from MALG Chair Fiona Hoyle followed by Drinks Reception in the North Hall |