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MALG Conference 2019 Programme: ‘The Changing Face of Debt Advice’

24 October 2019, 11 Cavendish Square, London

09.00   Registration, coffee and exhibition

10.00   Welcome from MALG Chair Liz Barclay

10.10   Keynote speaker: Anna Laycock, CEO, Finance Innovation Lab

10.30   Keynote speaker: Caroline Siarkowicz, CEO, Money & Pensions Service (Coordinating the debt advice sector to meet ever increasing demands)


  • Money & Pensions Service ‘No Show’ Report
  • Others tbc

11.00   Networking break

11.30   Breakout Sessions 1

  • Breakout 1a: Competition v Collaboration. Speakers – Anna Hall (Head of Money Advice at Citizens Advice), Christopher Quince (Head of Consumer Affairs at Barclays), others tbc.
  • Breakout 1b: How do we deal with deficit budgets? Speakers tbc.
  • Breakout 1c: Cabinet Office: Tackling Problem Debt. Facilitator – Kevin Shaw (Money & Pensions Service). Speakers – Ivan O’Brien (National Audit Office), Steven Coppard (Cabinet Office).

12.30   Lunch

13.30   The Big Debate: Delivering a sustainable funding model for debt/money advice

  • Facilitator – Francis McGhee (Money & Pensions Service)
  • Panelists – Vicki Brownrigg (StepChange Debt Charity), others tbc

14.15   Breakout Sessions 2

  • Breakout 2a: Open Banking. Facilitator – Bob Winnington (Money Advice Liaison Group). Speakers – Jan Mosiewicz (Digimass), Gareth McNab (Nationwide).
  • Breakout 2b: Debt Advice Trailblazer Group. Speakers – Sebrina McCullough (Trailblazer Group Chair/Think Money Group), Martin Keeves (Institute for Apprenticeships), Lydia Drake (Christian’s Against Poverty), Andrew Tupman (StepChange).
  • Breakout 2c: Reshaping the Local Authority approach to debt recovery. Facilitator – Craig Simmons (Money & Pensions Service). Speakers – Matt Hartley (Money Advice Trust), Norman Lockie (London Borough of Southwark).

15.30   Networking break

15.50   Keynote speaker: tbc

16.20   MALG Chair Liz Barclay’s closing remarks