Money Advice Liaison Group (MALG) does not provide money advice – see our list of Members for some organisations that do provide advice and the about page to find out what we do.
MALG led on the development of the Mental Health and Debt Guidelines, first published in 2007, which is supplemented by supporting documents including the Debt and Mental Health Evidence Form (DMHEF). In October 2019, the hosting and development of the Guidelines and DMHEF was transferred to Money Advice Trust and all documentation can now be found on their website here.
Prior to 2017, MALG issued occasional briefing notes for Members and the wider industry covering important issues relating to credit and personal debt. Now, we regularly share (but do not necessarily endorse) latest industry reports and news (see latest), as well as periodically creating useful tools (including our list of creditor email addresses that was set up for advisers to use during the Covid-19 lockdown and is still being used).
MALG also works in partnership with other organisations to support research reports such as Money Advice Trust’s guidance on data protection and vulnerability for over-indebted customers (published in November 2020); University of Bristol’s Personal Finance Research Centre’s Vulnerability: A guide for debt collection – 21 questions, 21 steps and Vulnerability: A guide for Lending; Money Advice Service’s Working Collaboratively with Debt Advice Agencies toolkit for creditors; and Money Advice Scotland’s ‘Pensions & Debt Advice – Bridging the Advice Gap‘ (published in October 2017).
October 2025: MALG is currently supporting academics from Swansea University and the University of Gloucestershire to undertake new research on ‘Intermediation Tools for Financially Vulnerable or Over- indebted Buy-Now-Pay-Later users’. More information on this will be shared soon.
