Efficient, Ethical Enforcement in Action: How the Naylor Sisters Are Redefining Industry Standards
with Laura Naylor, Sarah Naylor and Zoe Naylor – Dukes Bailiffs
For this episode, MALG CEO Bob Winnington is at the London office of Dukes Bailiffs, one of the UK’s most progressive enforcement firms. For the first time, he sits down with not one guest but three – sisters Laura Naylor, Sarah Naylor, and Zoe Naylor – to explore how a family-run business has evolved into a sector leader known for innovation, ethical practice, and a people‑centred approach.
As long-standing MALG Members, the Dukes trio share how collaboration, vulnerability-aware practice, and a commitment to continuous improvement have shaped their journey. This conversation offers a rare behind-the-scenes look at leadership, culture, and transformation in a sector that is still very much misunderstood.
