Money Advice Liaison Group (MALG) and Wyser AI are pleased to invited anyone working across the debt landscape (including non-MALG Members) to a virtual event launching our joint Money & Pensions Service (MaPS)-funded research: ‘Exploring Safe & Effective Self-Serve in Regulated Debt Advice in the Generative AI Era‘.
This hour-long session, held via Zoom, will unveil the soon-to-be-published research evidence report and suite of supporting resources including a ‘Safe-Use Framework for Generative AI in Debt Advice’, a templates pack, a dissemination package and practical guides to equip advisers to work safely alongside AI and to help organisations use internal data safely for AI-enabled self-serve.
Agenda:
- 10:00 – 10:05: Arrival & Networking
- 10:05 – 10:15: Welcome & Introduction to the Research Project
- Bob Winnington, CEO – MALG
- 10:15 – 10.20: How and Why the Research was Funded
- Anna Hall, Corporate Director for Debt – Money & Pensions Service
- 10:20 – 10:45: Research Findings, Resources and Next Steps: Exploring Safe & Effective Self-Serve in Regulated Debt Advice in the Generative AI Era
- Mark Pearce, CEO, and Michelle Gregory, Head of Consulting Services – Wyser AI
- 10:45 – 11.00: Q&A
Bookings are now closed for this event. If you have any issues or questions, get in touch on info@malg.org.uk.

