The Theme for the MALG North East & Yorkshire Virtual Regional Meeting is Post Covid – Collections and Debt Advice. The agenda is as follows:
- 10.00 – 10.15 MALGNEY Steering Committee Updates
- 10.15 – 10.30 MALG CEO Update
- 10.30 – 11.00 Fiona Hague, Money and Pensions Service: Funding & Increasing Demand for Debt Advice
- 11.00 – 11.30 Northumbrian Water: Adapting Customer Support Post Covid, Lisa Connell – Customer Service Manager & Ian Bambrough – Customer Team Leader
- 11.30 – 11.45 Q&A, Speakers/Steering Committee
- 11.45 – 12.00 AOB & Close
Invitations will be distributed by email to the Regional Members and will include joining instructions for the day.
