Money Advice Liaison Group Logo


There are several organisations in the UK which offer proactive, reactive, primary and secondary money advice to consumers and businesses.

Money advice is delivered in the following ways:

  • Face-to-face interviews
  • Free telephone helplines
  • Web, video, SMS and email support
  • Court desks set up by agencies to offer defendants emergency advice about their court case

Advice reaches consumers through a variety of networks which include:

  • AdviceUK – the largest network of independent community advice centres in the UK, with over 700 member organisations.
  • Advice NI – a membership organisation that exists to provide leadership, representation and support for independent advice organisations in Northern Ireland.
  • Citizens Advice – national organisation providing free, confidential advice to help people overcome their problems, and campaigning on big issues.
  • Citizens Advice Scotland
  • Citizens Advice Northern Ireland
  • The Legal Aid Agency – provider of legal aid in England and Wales ensuring people have access to appropriate legal advice through a network of providers.
  • Free-to-client debt management agencies – providers of free money advice and the administration of Debt Management Plans (DMP):
  • Fee-charging debt counselling service companies/Debt Management Companies.
  • The Debt Managers Standards Association – trade association for the fee charging money advice sector working to raise standards and promote best practice.
  • Debt Resolution Forum – trade association for the fee charging money advice sector providing training and monitoring.
  • Insolvency practitioners – set up Individual Voluntary Arrangements for those with a reasonable disposable income or sufficient assets to allow them to offer their creditors a lump sum in part of full settlement and/or regular payments over several years.
  • Institute of Money Advisers – independent organisation working solely for free-to-client money advisers.
  • Local authorities – provide free money advice services to residents.
  • The Money Advice Service – co-ordinator of money advice in the UK, signposting people to advice and financial education.
  • Money Advice Scotland – provider of second tier support through training, consultancy, conferences and events and inputs into Government policy.
  • Money Advice Trust – policy-making charity helping people across the UK tackle their debts and manage money with confidence through National Debtline and Business Debtline free telephone/online services.
  • National Association of Student Money Advisers – professional membership body which acts as a focus for information exchange between practitioners in the field of student funding and money advice.