Bob’s Blog: Important update on upcoming MALG meetings and events
Firstly I hope all of you are well, managing to cope with the changes to our working and personal lives, and staying safe. Following the Government announcements yesterday regarding the spread of Coronavirus (COVID-19), we thought it was important to update you all on plans for upcoming meetings and events. As you may have already […]
Read MoreMoney Advice Scotland publishes ‘Capturing Experience of Debt Advice’ research
In December 2019, the Scottish Government published its new Debt Advice Routemap, including a commitment to a user-centred debt advice system. As one of the first steps towards developing the evidence base to realise that aim and ensuring that client experience shapes future decision-making, Money Advice Scotland has now published a research report ‘Capturing Experience […]
Read MoreChristian’s Against Poverty publishes ‘A Dark Place’ report on unaffordable energy costs for low income households
The majority of low income households cannot afford the cost of the energy they need to live safe, warm and well, according to a new report from Christians Against Poverty (CAP) called ‘A Dark Place’. More than half (55%) of CAP clients have rationed their energy at least occasionally in the last two years, with […]
Read MoreNew research from Citizens Advice on council tax debt collection published
Citizens Advice has published new research into council tax collection. The ‘Wrong Side of the Tax’ report reveals that many people in council tax arrears are struggling with multiple debts and don’t have the money to cover essential living costs. Current council tax collection methods make the situation worse, forcing councils to aggressively collect money people […]
Read MoreCharities launch new guide to help creditors support customers with mental health and debt problems
A new guide has been published to help creditors better understand and support customers struggling with both debt and mental health problems. Research by the Money and Mental Health Policy Institute shows that half of all people in problem debt in England also have a mental health problem, which can affect their ability to manage and earn […]
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