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Bob’s Blog: Members Meeting papers and Debt & Pension Advice Report Launch

10 Oct 2017 | Posted In Bob's Blog (MALG updates)

Thanks to all who attended our recent National Members Meeting. As always, the guest speaker sessions generated some very healthy discussion and debate especially John Fairhurst of Payplan’s talk on consumer IVAs. The output of this session is something that we must capture and move forward – if you’d like to register your interest in […]

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New guide for energy suppliers on vulnerability and mental health

09 Oct 2017 | Posted In Money advice news

A new guide for energy suppliers has been launched today by the Money Advice Trust and Energy UK to help better identify and support consumers in vulnerable circumstances. The guide, Vulnerability, mental health, and the energy sector: a guide to help identify and support consumers, provides practical tools for frontline staff to use with consumers in […]

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Challenger​ ​Credit​ ​Bureau​ ​Credit​ ​Kudos​ ​gets FCA authorisation

06 Oct 2017 | Posted In Money advice news

Credit Kudos, a challenger credit bureau developing a Financial Behaviour Score (FBS), has announced its FCA authorisation, putting its stake in the ground as a fully regulated Credit Reference Agency. From its Dalston home in an old print workshop, Credit Kudos, founded by Freddy Kelly who will be speaking and exhibiting at the MALG Conference 2017, is […]

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Ofcom announces rule changes for debt collection and communication

26 Sep 2017 | Posted In Money advice news

Communications regulator Ofcom has updated its rules to protect customers from nuisance calls and improve debt collection practices. The new rules will apply to all UK communications providers and will take effect from October 1 2018. Communications providers must block calls if telephone numbers displayed to people receiving calls are not valid, dialable and uniquely […]

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Blog: Capping credit card interest – is there is a better way?

26 Sep 2017 | Posted In Thought leadership

Sara Williams has been a volunteer advisor at her local Citizens Advice in London since 2001. She is a member of the Institute of Money Advisers and has the Certificate in Money Advice Practice professional qualification. She is also a blogger via her own personal website, Debt Camel, which she set up in 2013 to talk about what […]

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