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Taking Control campaign: 8 in 10 people back call for bailiff regulation

15 Feb 2019 | Posted In Money advice news

11 debt and mental health organisations which make up the Taking Control campaign are calling on the government to establish an independent regulator to clean up the bailiff industry and protect people from the harm that poor debt collection practices cause.   Citizens Advice’s new figures show that regulation has significant public support. National polling, […]

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Bob’s Blog: National Members Meeting and new members to welcome

12 Feb 2019 | Posted In Bob's Blog (MALG updates)

Hello to all our Members, Associates, Supporters and Friends! January has passed us by in a flash and here we are well into February with some fantastic MALG milestones already under our belt. More to follow below on what we’ve been up to so far this year… As you know, my aim for this year […]

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Financial Ombudsman Service: Dealing with Debt

06 Feb 2019 | Posted In Money advice news

The Financial Ombudsman Service has we published their latest edition of Ombudsman news showing the current issues they’re seeing involving debt and debt collection practices as well as their latest complaints data over the last quarter. This time of year can be bleak. With turkey and twinkling lights a distant memory, it’s back to reality. Many […]

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Bob’s Blog: Happy New Year! An exciting year ahead for MALG

15 Jan 2019 | Posted In Bob's Blog (MALG updates)

A very Happy New Year to our Members, Associates, Supporters and Friends and I send you all best wishes for a healthy and successful 2019. The weather has been becalmed of late and the year has started gently but there will be turbulent waters ahead in the financial and political arenas which will prove challenging for […]

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Citizens Advice publish research on bailiff complaints

10 Jan 2019 | Posted In Money advice news

Citizens Advice has published research on bailiff complaints which shows that 72% of people who experience a bailiff breaking the rules do not complain at all. The report highlights that there are significant barriers to making complaints and, when people do, the process doesn’t work: The complaints process isn’t independent and bailiff firms are seen to shift […]

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