16 Nov 2018 | Posted In

AGENDA

10.30 -10.40 Welcome to all, guests and new representatives

10.40 – 12.15 Rent-to-Own and alternatives to High Cost Credit.
Graeme McLean, Head of Consumer Distribution, FCA

12.15 – 12.45 OfGem update

12.45 – 13.30 Networking lunch

13.30 – 13.40 Bob’s Update

13.40 – 14.40 “Ethical Collections – Two Years In”
Bob Kingdon, Compliance Director and Charmaine Bonnaire,
Head of Client Services, Intrum

14.40 – 14.55 Regulatory Updates

14.55 – 15.00 AOB and Close