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Thought leadership

Blog: Open Banking starts next month – not as boring as it sounds

19 Dec 2017 | Posted In Thought leadership

Sara Williams has been a volunteer advisor at her local Citizens Advice in London since 2001. She is a member of MALG and the Institute of Money Advisers and has the Certificate in Money Advice Practice professional qualification. She is also a blogger via her own personal website, Debt Camel, which she set up in 2013 to talk […]

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Blog: The MALG Conference 2017 – the 5 questions that got us thinking about the future of money advice

15 Dec 2017 | Posted In Thought leadership

By Gareth McNab, Money Advice Liaison Manager, Nationwide Building Society. As someone who works to bring together the money advice sector and the creditor community as Money Advice Liaison Manager at Nationwide, the Money Advice Liaison Group (MALG) is an important network for me and I was pleased to be involved in the organisation of […]

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Blog: Why PayPlan and IMA are launching the campaign to end imprisonment for Council Tax debt

19 Nov 2017 | Posted In Thought leadership

Free debt advice provider PayPlan and the professional body for debt advisers, the Institute of Money Advisers (IMA), will be launching its campaign to end the imprisonment of people for the non-payment of council tax bills in England and Wales at the MALG Conference 2017. Here, Alistair Chisholm, Head of Advice Sector Policy and Partnerships at PayPlan, […]

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Blog: Financial Capability Week 2017 – Why the Money Advice Service is encouraging us to ‘Talk Money’

13 Nov 2017 | Posted In Thought leadership

David Haigh is the Money Advice Service’s Director of Financial Capability, responsible for developing a strategy to harness collective impact and drive improvements in the way people manage their money. At the MALG Conference on 27 November 2017, David will sit on the ‘Fincap Future’ panel, which will consider how to overcome the big challenges […]

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Blog: Overcoming the fear of automation and using technology to free up quality time for customer engagement

02 Nov 2017 | Posted In Thought leadership

Mitch Armstrong is Director of Sales & Marketing at Telrock Systems, a global technology provider of solutions for digital customer engagement throughout the credit lifecycle. He will be delivering part of the fintech demos session at the MALG Conference on 27 November 2017 as well as exhibiting and demonstrating Telrock’s customer engagement platforms as part of the interactive fintech […]

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