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CSA presents #heretohelp campaign

19 Sep 2019 | Posted In Money advice news

In a unique communications campaign, the Credit Services Association (CSA) is building confidence in the debt collection sector and encouraging people in financial difficulty to engage early with its debt collection company members. The Money Advice Service (now part of the Money and Pensions Service, MaPS) estimates that 8.3 million people in the UK are over-indebted, however, […]

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Money Advice Trust new #StopTheKnock research on local authority debt collection practices published

12 Sep 2019 | Posted In Money advice news

The use of bailiffs to collect debts owed to local authorities in England and Wales has risen by 7 percent in two years, driven by a surge in the use of bailiffs to collect parking debts, according to new  research by the Money Advice Trust, the charity that runs National Debtline and Business Debtline. More than 2.6 […]

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Debt advice sector develops apprenticeship qualification

22 Aug 2019 | Posted In Money advice news

The debt advice sector has developed a first of its kind apprenticeship qualification. The qualification Standard and End Point Assessment have now been submitted to the approval board of the Institute of Apprenticeships. It is expected that the apprenticeship will launch within the next six months. The apprenticeship is a cross-sector qualification developed in collaboration […]

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FCA launches consultation guiding firms on the fair treatment of vulnerable customers

23 Jul 2019 | Posted In Money advice news

The Financial Conduct Authority (FCA) has today launched a consultation on proposed guidance for firms on the fair treatment of vulnerable customers. The guidance sets out the FCA’s view of what the FCA Principles require of firms to ensure that vulnerable consumers are consistently treated fairly across financial services sectors. The FCA wants to see doing […]

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FCA confirms biggest shake-up to the overdraft market for a generation

11 Jun 2019 | Posted In Money advice news

The Financial Conduct Authority (FCA) has confirmed it is introducing reforms to fix a dysfunctional overdraft market. These changes will make overdrafts simpler, fairer, and easier to manage and will protect the millions of consumers that use overdrafts, particularly more vulnerable consumers. The changes represent the biggest overhaul to the overdraft market for a generation. […]

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