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Citizens Advice publish research on bailiff complaints

10 Jan 2019 | Posted In Money advice news

Citizens Advice has published research on bailiff complaints which shows that 72% of people who experience a bailiff breaking the rules do not complain at all. The report highlights that there are significant barriers to making complaints and, when people do, the process doesn’t work: The complaints process isn’t independent and bailiff firms are seen to shift […]

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Barclays announce gambling blocks

11 Dec 2018 | Posted In Money advice news

Barclays has become the first High Street bank to allow its customers to “switch off” certain types of spending on their debit cards. The idea is to help vulnerable customers, particularly problem gamblers, or those in serious debt. However, all account holders can now block their own spending in a number of categories, including supermarkets, […]

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Review of enforcement agent (bailiff) reforms: call for evidence

27 Nov 2018 | Posted In Money advice news

This call for evidence asks about people’s experiences of the 2014 reforms which regulate how enforcement agents (bailiffs) operate. The government is conducting the second post-implementation review of regulations which were introduced in 2014 to regulate the operation of enforcement agents and the fees that they charge. The reforms implemented provisions in the Tribunals, Courts […]

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FCA proposes introduction of price cap on rent-to-own firms to protect vulnerable consumers from high costs

23 Nov 2018 | Posted In Money advice news

The FCA estimate the introduction of price cap on rent-to-own firms to protect vulnerable consumers will save consumers £19.6m-22.7m per year without significantly reducing access to credit for people who have few alternative options. This paper sets out the proposed price cap on the rent-to-own market, summarises feedback to CP18/12 on the questions asked about […]

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Bean is being acquired by BGL Group

31 Oct 2018 | Posted In Money advice news

Subject to regulatory approval, Bean is being acquired by BGL Group, a leading digital distributor of insurance and household financial services, and owner of brands including comparethemarket.com and life insurance provider Beagle Street. Bean was established over 2 years ago with a simple vision to help people sleep safe in the confidence that they aren’t wasting their […]

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