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Cabinet Office Fairness Group releases public statement on Government treatment of people in debt

09 May 2019 | Posted In Money advice news

The Cabinet Office’s ‘Fairness Group’ (made up of debt advice organisations including StepChange, Citizens Advice, Money Advice Trust, Money & Pensions Service, PayPlan and debt collection trade body the Credit Services Association) has released a public statement on government treatment of people in debt: “The government established a Fairness Group in 2016, bringing central and […]

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Money Advice Trust launches ‘How to deal with debt’ guide

10 Apr 2019 | Posted In Money advice news

The Money Advice Trust has today launched its revamped ‘How to deal with debt’ guide for England and Wales. The guide takes people in debt through the steps they need to take to deal with their financial situation from start to finish and draws on behavioural science techniques to keep users engaged and motivated throughout […]

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Introducing the Money and Pensions Service

09 Apr 2019 | Posted In Money advice news

The Money Advice Service (MAS) is changing – but don’t worry! You’ll still be able to make the most of the tools and calculators, use the contact centre and find free money guidance on the website. The biggest change is that MAS have joined forces with Pension Wise and The Pensions Advisory Service (TPAS) to […]

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Changes to CIVEA complaints procedure

03 Apr 2019 | Posted In Money advice news

Following a working group review of the CIVEA complaints process, from 1 June CIVEA will no longer process complaints related to Local Authority or Transport for London debts. Read the new policy statement here.  

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TV Licence fee increase – Renew and Save now before 1st April 2019 deadline

05 Mar 2019 | Posted In Money advice news

Up to 300,000 UK households could save on the cost of their TV Licence if they renew before 1st  April 2019. We are working with TV Licensing to remind our clients that you may be eligible, and to check your account to see whether you can renew and save before the price of the TV […]

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