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January 2017

Advice Services Alliance Launches Key Advice Quality Standard

31 Jan 2017 | Posted In Money advice news

The Advice Services Alliance (ASA) launched a new revised Advice Quality Standard, at an important Parliamentary event chaired by Yvonne Fovargue MP today. The new Advice Quality Standard builds on the increasingly high standards in the sector in advising clients on how to use the law to challenge decisions made against them and to ensure […]

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Money Advice Service research finds free debt advice works for both people in problem debt and their creditors

26 Jan 2017 | Posted In Money advice news

The Money Advice Service has published a summary of new findings from its Debt Advice Evaluation annual report (which will be published in full in March 2017) which show that free debt advice gives those in problem debt the helping hand they need to tackle their financial situation, pay off their debts and build money […]

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Money and Mental Health Policy Institute publishes #ThroughTheFog report on financial capability

25 Jan 2017 | Posted In Money advice news

The Money and Mental Health Policy Institute has published a new report entitled Seeing Through the Fog: How mental health problems affect financial capability. It includes a summary of common ways that those with different mental health diagnoses may be likely to experience affects to their ability to manage their personal finances. Read this BBC […]

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Citizens Advice publishes guidance for energy suppliers on referring vulnerable customers to the right source of help

23 Jan 2017 | Posted In Money advice news

Citizens Advice has published a good practice guide entitled: How energy suppliers can signpost and refer vulnerable consumers to the right source of help.  It recommends that energy suppliers should: Agree a company policy for signposting and referring vulnerable consumers to third parties Set up clear signposting and referral options to a range of organisations […]

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Money and Mental Health Policy Institute launches ‘Shopper Stopper’ tool

20 Jan 2017 | Posted In Money advice news

With research showing that half of us regret online purchases and most never send them back, the Money and Mental Health Policy Institute (MMHPI) and Martin Lewis have launched a new experimental tool to help increase self-control called #ShopperStopper. Read MMHPI Director Polly Mackenzie’s guest blog for the Money Advice Service on how stopping impulse shopping […]

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